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OnCall 25/8 offers maintenance agreements for clients that regularly need our services. Our maintenance agreements cover:

Troubleshoot outages and performance issues and provide routine/diagnostic services

Evaluate software and hardware combinations to improve desktop, server and network functionality and user productivity

Perform a needs analysis and assessment regarding existing configurations and assist in planning upgrades

Provide pricing and vendor information so users can effectively obtain appropriate hardware and software

Install, configure, and maintain the operating system, virus protection, security patches, and supported software for desktops and/or servers including standard desktop accessories (printer, scanner, hand-held device, etc). Specialized software applications are evaluated and supported on a case-by-case basis

Maintain accounts, group memberships, and access privileges in support of user activities

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OnCall 25/8-Computer-Network-Repair offers support for your VOICE (voice over IP) needs in DC,Maryland, and Virginia. Having built our own phone systems from scratch using this new technology, we are prepared to support your telephone systems, build a new system, and integrate your phone system with your database technologies. Inquire within for a custom solution.

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Is your data secure? What would happen if you lost EVERYTHING you’ve worked so hard to create. Every day we deal with small companies that have lost their financial records, e-mail, proposals, presentations, and other types of data that cannot be recreated. The fact is, backup software and hardware is relatively inexpensive these days. What matters most is how your backup solution is implemented within your computer environment. We’ve come across scenarios where backups were not set up correctly, and years worth of data was lost due to an incorrect setting.

Is your back up backed up?

We offer onsite (at your premise) automated backups, as well as remote (on a secure server) backups. Inquire formore information.

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OnCall 25/8 can create Custom Databases. We work with PHP, mySQL, HTML, Filemaker, Javascript, and many other popular database technologies.

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OnCall 25/8-Computer-Network-Repair repairs printers. Contact us for questions you might have about your printer.

We repair the following brands:

Cannon

Epson

HP

Minolta

Brother

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Contact OnCall 25/8 for any hardware repairs and upgrades.

[insert hardware repair images]

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Contact onCALL 25/8 Computer Repair to request Network Design, Installation, and Support.

[network pictures]

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Remote computer repair via internet

OnCall 25/8-Computer-Network-Repair is capable of resolving computer, laptop and network issues remotely. Using advanced technologies OnCall 25/8-Computer-Network-Repair is capable of connecting to you remotely and controlling your keyboard and mouse. When the repair is complete you simply close the connection and OnCall 25/8-Computer-Network-Repair will no longer have control over your machine. Our remote repairs are fast, convenient and secure.

Remote computer repair via telephone


Remote computer repair via e-mail

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OnCall 25/8-Computer-Network-Repair provides computer repair services for your every computing need. We provide fast, friendly, personalized, and round-the-clock computer and network repair in ~CITY.

We provide onsite or in/store diagnostic and quote a flat price (parts and labor) for all of our repairs and projects. This means that all the research, technical analysis, diagnostics, and parts availability research is done BEFORE you commit to proceeding on a project. We figure out EXACTLY what is required to fix your computer and explain the project before you sign off. If your project is not in line with your budget, there is NO obligation. Compare us to the competition that charges by the hour and takes their time while the clock is ticking!


See and hear what our clients are saying about us!

Check out some videos of our work: vids.oncall258.com

Some of the items we handle are:

* DEAD OR UNBOOTABLE COMPUTERS
* DATA RECOVERY FROM HARD DRIVES, FLASH MEDIA, AND OPTICAL DISKS
* FREEZING OR UNSTABLE SYSTEMS
* WIRELESS NETWORK TECHNOLOGIES
* LIQUID SPILLS AND DROPPED LAPTOPS
* NETWORK DESIGN, INSTALLATION, and SUPPORT
* ETHERNET CABLING
* VIRUS / WORMS / SPYWARE
* HARDWARE REPAIRS AND UPGRADES
* SOFTWARE and HARDWARE UPGRADES
* PRINTERS
* BROKEN LAPTOP POWER JACKS
* CRACKED or DIM LAPTOP SCREENS
* CUSTOM DATABASES
* COMPONENT LEVEL MOTHERBOARD REPAIR
* BACKUP SYSTEMS
* Voice Over IP (VOIP)
* MAINTENANCE AGREEMENTS

» We are a geek-to-client, not a geek-to-geek business.

You call because you are experiencing technical difficulties. You call us because unlike other businesses or help-lines you could turn to in your distress, we will connect you to your personal tech-superhero. There is no condescending tone or patronizing line of questioning. We are not a stadium-sized call center in Bangalore, India. We are local! There is nothing between you and your computer savior but a single phone call. You will then be basking in the expert presence of your very own computer consultant. Our techs are expeditious, discreet, trained, insured, and personally-tailored for your needs.

» We do not stop at trouble-shooting: Our #1 priority is remedying your #1 technological frustration. But we do not stop there. We will go on to take preventative measures on your operating system in order to preempt future problems. We will also come to you as teachers of the young wisdom of computing, sharing our tips and tricks in order to ameliorate your own relationship with your system. Instruction is just one of the perks of contacting onCALL 25/8 for a problem. But perhaps you specifically desire technological coaching and guidance. You do not need to be a geek or an egghead to grasp the processes fundamentally based on ones and zeros. You can be coming to the tech game a little late and still conquer it. We will not dumb down our services. Anyone can be a computer wizard. You need only be willing to ask for help and to listen.

onCALL 25/8 does not use more acronyms than complete words in our conversations. We are simply regular, gimmick-free people who were born with extraordinary quantities of technical savvy. But more important than our reputation as prodigies is our ability to communicate our extensive knowledge to computer users of any skill level. Our job is to maximize your relationship with your technology. We are true techs, not department store employees trained to upsell you services and bad software.

onCALL 25/8 provides service in DC, MD, and VA
Computer and Network Repair in Virginia:
Computer and Network Repair in ALEXANDRIA%3

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Wireless networking is a [relatively] new technology being utilized in many a home and office in ~CITY. OnCall 25/8-Computer-Network-Repair can help you to deal with the many problems that are inherent to wireless networking.

Wireless internet affords us the luxury to work without wires in ~CITY. Browsing the internet from your deck, or moving your laptop from your office to the conference room without losing your internet connections is now possible in ~CITY .

Wireless equipment has been marketed to the mass population in ~CITY. The same equipment that once required a certified technician to set up correctly (and still does) can now be set up by a relatively entry level computer user. Unfortunately, wireless networks often require additional steps than are performed by the average user in ~CITY. For example to secure a wireless network, additional steps are required. Many wireless networks have problems transmitting their signal through your walls, or even to computers located inches away. These problems can be resolved by modifying settings on your wireless router.

Common problems with wireless networks in ~CITY include

Dropped wireless connections
Poor or inconsistent wireless signal strength
‘Leeching’ of your wireless signal by your neighbors in ~CITY

OnCall 25/8-Computer-Network-Repair is waiting and ready to help you troubleshoot all of your wireless networks in ~CITY. To set up a courtesy evaluation of your wireless network, please call or submit a request for service here.

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